Legal
Privacy Policy
This policy explains what information Pacific Video Solutions collects and how we use it.
Information We Collect
When you submit our contact or support form, we collect the details you provide — such as your name, company, email address, phone number and the description of your video system or issue. We only collect information you choose to share with us.
How We Use Your Information
We use the information you submit solely to respond to your enquiry, provide the technical consulting or troubleshooting you request, and follow up on your project. We do not sell your information.
Email & Delivery
Form submissions are delivered to us by email using a third-party email delivery provider. Your message is transmitted to that provider only to route it to our inbox.
Analytics
We may use privacy-conscious analytics to understand how visitors use this website in aggregate. This helps us improve our content and services.
Data Retention
We retain enquiry information for as long as needed to serve you and to keep records of the work we perform. You may request that we delete your information at any time.
Contact
For any questions about this policy or to request access to or deletion of your information, email us at info@pacificvideosolutions.ca.